Delete Your Account
We are sorry to see you go. If you wish to delete your CampusMint account, please follow the instructions below.
How to Request Account Deletion
To delete your account and all associated data, please send an email to our support team with the following details:
- Your registered email address or phone number
- Your full name as registered on the platform
- Your institution/organization name
- Reason for deletion (optional)
Send your request to: support@campusmint.app
What Happens When You Delete Your Account
- Your personal profile information (name, email, phone, profile picture) will be permanently deleted.
- Your login credentials will be deactivated and you will no longer be able to sign in.
- Any data you have submitted (assignments, attendance records) will be anonymized.
- Fee payment records will be retained for legal/accounting compliance but will no longer be linked to your identity.
- If you are the sole administrator of an institution, you must transfer ownership before deletion.
Processing Time
Account deletion requests are processed within 7 business days. You will receive a confirmation email once your account has been successfully deleted.
Data Retention
Some data may be retained for up to 90 days in our backup systems before being permanently purged. Financial transaction records may be retained longer as required by applicable laws and regulations.
Important Note
Account deletion is permanent and cannot be undone. If you change your mind after submitting a request, please contact us immediately before the 7-day processing window expires.
Contact Us
If you have any questions about the deletion process or need assistance, reach out to us at support@campusmint.app.